Shipping policy
DOMESTIC SHIPPING
Sewpronto offers a flat rate of $10.95 for shipping within Australia. Express post is available for $15.50/$21 depending on the weight of your order.
INTERNATIONAL SHIPPING
The answer is yes! Sewpronto ships internationally and the cost varies according to the country of delivery. Overseas customers are responsible for any import or local taxes that are payable to customs in their own country.
Refer to the Australia Post website for updates on any restrictions. International orders are sent via International Express.
DELIVERY TIMESWe aim to dispatch online orders within three to five business days after purchase. Items purchased during a sale period may take an extra five to 10 business days.
DELIVERY ADDRESS
Sewpronto recommends that customers provide a secure delivery address such as place of employment. Sewpronto is not responsible for any lost or stolen parcels.
COMBINING ORDERS
No, unfortunately we cannot combine orders. If you forget something or make a mistake you will need to cancel your current order and process a new one. Remember to email support@sewpronto.com with the order number ASAP you wish to cancel.
We thank our customers for their understanding and patience and ask that they check their purchases on arrival and notify us of any issues.